Support · FAQ

Frequently asked questions

Answers for surgeons and clinics working with CTARS — what we make, what we need from you, and how a case moves from scan to delivery.

For surgeons Case workflow Files & delivery
Before you ask

How CTARS works with your case

CTARS excels in precision healthcare, specialising in 3D design and printing for surgical excellence. Most questions we receive concern the imaging we need, the materials we print in, and how long a case takes. The answers below cover both.

Questions & answers

Everything surgeons ask us

What does CTARS make?

CTARS designs and 3D-prints patient-specific solutions for the cranio-maxillofacial region: anatomic models (Visto), orthognathic splints (Bitemarks), patient-specific implants (PSI, Orbital PSI, TJR), cutting guides, IPS, 3D endodontic guides, clear aligners, and the Surgical Rehearsal Platform (SRP).

Who is CTARS for?

Our work is made for surgeons, by surgeons. The team includes maxillofacial, plastic, oncologic, orthopaedic, neuro and dental surgeons, alongside engineers and designers, all under one roof.

What imaging do you need from me?

For most implants, guides and models we work from a CT or CBCT scan in DICOM format. TJR cases use high-resolution CT or MRI. Aligner and endodontic cases require an intraoral scan. [Exact scan protocol and resolution — to confirm]

How do I send my files?

You can upload your case through the Doctor Portal, or transfer the files to info@ctars.in using a large-file transfer service. Our team confirms receipt before design begins.

What materials do you print in?

Patient-specific implants are printed in titanium and PEEK, the biocompatible materials of choice. Orthognathic splints are produced by 3D PolyJet printing in PolyJet photopolymer. TJR components are made by 3D printing or CNC machining.

Do I get to review the design before production?

Yes. CTARS prepares the design or the virtual plan and shares a preview with you. You confirm the plan, quote and lead time before anything is produced, and you can request changes first.

How long does a case take?

Lead time depends on the product and the complexity of the case. [Standard lead time per product — to confirm]

Are the devices sterilisable?

[Sterilisation method and responsibility — to confirm with the CTARS clinical team.]

Where do you deliver?

CTARS operates internationally and Pan-India, with our headquarters in Chennai and CTARS Africa serving the African region. Devices are printed both locally and internationally. [Shipping regions and duties — to confirm]

Can I rehearse a case before operating?

Yes. Our Surgical Rehearsal Platform (SRP) lets you simulate and rehearse a specific procedure in a virtual, risk-free environment, so you can refine and optimise the plan before theatre.

How do I get started?

Send your case through the Doctor Portal or email info@ctars.in with the imaging and a short description of the procedure. Our team will come back to you with the plan and next steps.

Still have questions?

Ask us anything

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What surgeons say

Trusted at the operating table

Exceptional experience with CTARS. Their innovative solutions ensure optimal outcomes. Precision meets healthcare excellence here.

Dr. Eby Issac

Choosing CTARS was transformative. Patient-specific solutions and advanced planning set a new standard in precision and excellence.

Dr. Surya

CTARS revolutionised healthcare 3D design. Tailored models and virtual precision redefine excellence in medical interventions.

Dr. Rahul